Section 1 - WHAT DO WE DO WITH YOUR INFORMATION?
What we collect?
Whether you register or not, when you visit the website, some information such as your Internet Protocol (IP) address, Internet service provider, operating system, the service from which you arrived, the page you requested, the time and date of your visit, and potentially other site usage statistics will be collected automatically as part of the software processes of the web page. This information itself does not personally identify you, but could potentially be linked with personal information that you provide EWEL. This statistical data allows us to analyze the effectiveness of our website, make improvements where needed, and potentially to market EWEL’s products and services to you. Generally, this information is kept as long as required to support the improvements of the website and could be shared with our advisors, agents, or other third parties.
When you contact us via our online contact form or/and create an account on our website, we collect your personal information such as name, phone, email, and address. Additionally, we may collect name, contact information, demographic information, other information relevant to customer surveys and/or offers.
What we do with the information we received?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping for analytical needs.
- We may use the information to improve our product offerings and services.
- Email marketing with your permission: we may send you emails about our company, new products and other updates.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
Section 2 - CONSENT
How do you get my consent?
When you provide us with personal information to create an account, subscribe to a newsletter, contact us via an online form, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at or mailing us at: EWEL – Electrical Wholesalers Edmonton Ltd. 14830 124 St NW, Edmonton, AB, Canada.
Section 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Section 4 - HOSTING
Our website is hosted on a secure server of Rackspace behind a firewall. Your data is stored through Rackspace’s data storage and databases.
Section 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers have their own privacy policies in respect to the information we are required to provide to them.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located, or have facilities that are located in a different jurisdiction than either you or us.
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Section 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure , we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Section 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
|Cookie Name||Expiration Time||Description|
|_ga||2 years||Used to distinguish users.|
|_gid||24 hours||Used to distinguish users.|
|_gat||1 minute||Used to throttle request rate.|
|AMP_TOKEN||30 seconds to 1 year||Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.|
|_gac_<property-id>||90 days||Contains campaign related information for the user. If Google Analytics and AdWords accounts are linked, AdWords website conversion tags will read this cookie unless you opt-out.|
Section 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at EWEL
[Re: Privacy Compliance Officer]
[14830 124 St NW, Edmonton, AB, Canada 7115 119 St NW, Edmonton, AB, Canada]